International travel requires some preparation and we hope this frequently asked questions section helps make the most out of your adventure. Please contact us if you have additional questions at firstname.lastname@example.org.
How do I learn about upcoming tours?
Subscribe to our site to stay up to date on newly released tour information. We also have open trips listed on our Tours page with detailed itineraries and pricing information. You can always message us with additional questions at email@example.com.
How do I book a tour with Kitchen Table Travel?
If you’d like to go on our tour, message us through the website or email us at firstname.lastname@example.org. We’ll get your info and go over payment and deposit options.
We can book up until 30 days before departure.
When are your tours available?
Our tours are available around the autumn and spring so we can enjoy the less crowded off season.
How many people are on each trip?
For sustainability and quality purposes, we stick with small groups. Most of the tours are limited to 6 people but we can work with you on options for more.
Do you have a cancellation policy?
We have a 30 day cancellation policy in order to get your full refund less a 10% admin fee. If you cancel within less than 30 days, you are responsible for the full cost of the package.
What happens if I’m late or miss the tour?
You are responsible for being in our appointed meeting place at the correct time. We advise that you arrive at least one day before the tour starts. If you are late or your flight is delayed and you miss the start of the tour, we’ll work with you to the best of our abilities to get you to where we are. If this is impossible our cancellation policy applies.
What language is spoken on the tour?
Tours are led in English. We encourage you to try out some Italian phrases to be friendly to our Italian hosts.
What currency do I bring?
You will need Euros that you can either purchase beforehand at your bank or at local ATM's or exchange venues in Italy.
Can I use my Credit Card?
Credit cards are widely accepted in cities but you will want to have cash on you for small businesses and some restaurants. Check with your credit card company about any fees before using.
Do I need travel insurance?
Travel insurance is a wonderful thing for an ever changing world full of human and technical error. There are many options for many budgets and some great articles on how to purchase
What if I have accessibility issues?
Because we are in Italy, our tours will include some walking on cobblestones and uneven ground. Some historical sites have accessibility restrictions. All activities are optional and you are welcome to do as much as you want or as little as you want.
If you do have mobility issues and you need special accommodations, we will need to know at the time of booking. For example, we can do our best to book ground floor rooms hotels with elevators but will need to know ahead of time.
What will I be eating?
Included in your package is breakfast, lunch, and dinner with some exceptions. Italy is a culinary gem for all food groups! You’ll find lots of vegetables and legumes and grains along with pastas, pizzas, and meats. If you have any dietary restrictions or allergies, we need to know at the time of booking so that we can accommodate you. Please let us know any preferences so that we don’t book a seafood restaurant when you are allergic to seafood. Italy is known for its hospitality and we can do almost anything if we know ahead of time.
What should I wear?
You’ll want comfortable, sturdy shoes for walking and layers. In terms of weather, it’s a great idea to add your destination cities to your weather app so you’ll know what to expect from the temperatures. Spring can be wetter with sunshine in the day and cooler nights. Autumn is still hanging on to some daytime summer temps but with nighttime cooling. You’ll want to bring something that’s appropriate for a nice dinner (not evening wear but it’s nice to spruce up a bit!). You may also want to pack a scarf as many churches require you to cover your shoulders for entry.
What should I pack?
You’ll be allowed one suitcase and one small carry-on bag (like a backpack or purse). Your checked suitcase should be no larger than the medium checked baggage size, usually 25-27 inches. We do have to fit everyone’s luggage in the van and safely stow it.
We ask that you bring a reusable water bottle instead of buying plastic disposable bottles. Italy is famous for its nasoni, or spring water fountains and it’s easy to get a refill.
You’ll probably want a bag for the daytime in which you can carry essentials like your water bottle, a sweater, hat, etc.
You’ll also want to pack extra masks as each region and business owner has different rules.
What will my accommodations be like?
We pride ourselves on finding the most memorable places to stay. For you this usually means charming villas, beautiful farmhouses, quaint old castles, or hip city hotels, all of which are included in the price of your package
Where do we meet?
Several weeks before our trip begins we’ll have a prearranged meeting point in the town where our tour begins.
Do I need a COVID-19 vaccine to join the tour?
At this time, no vaccinations are required.
Will my cell phone work in Italy?
Check with your provider for international coverage plans. Another option is to purchase a local SIM card in Italy if your phone works with those. Most hotels and b&bs offer free wifi so you can take advantage of wifi calling.